Privacy Notice

Last updated: 5th March 2026

Intermodal Solutions Ltd [trading as Intermodality] (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This privacy notice explains how we collect, use, and protect personal data when you visit our website or contact us.

This notice is provided in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Intermodal Solutions Ltd is the controller responsible for your personal data.

Contact details

Business name: Intermodal Solutions Ltd
Address: 66 Haven Way, Newhaven, East Sussex BN9 9TD
Email: admin@intermodality.com
Telephone: 0845 130 4388

If you have any questions about this privacy notice or how we handle your data, please contact us using the details above.

2. What Personal Data We Collect

We may collect the following types of personal data:

Information you provide directly

  • Name
  • Email address
  • Telephone number
  • Any information you include in messages sent via our contact form or email

Information collected automatically

  • IP address
  • Browser type and device information
  • Pages visited on our website
  • Date and time of visits

This information may be collected using cookies or analytics tools.

3. How We Use Your Personal Data

We use your personal data for the following purposes:

  • To respond to enquiries or messages you send us
  • To provide information about our services
  • To operate and maintain our website
  • To improve website performance and user experience
  • To comply with legal obligations

4. Legal Bases for Processing

Under UK GDPR, we rely on the following lawful bases:

Legitimate interests

  • Responding to enquiries
  • Improving and maintaining our website
  • Managing our business operations

Consent

  • Where you have given consent for optional cookies or analytics.

Legal obligation

  • Where processing is required to comply with applicable laws.

5. Sharing Your Personal Data

We do not sell your personal data.

We may share personal data with trusted third parties where necessary to operate our website or business, for example:

  • Website hosting providers
  • IT or technical service providers
  • Analytics providers

These providers process data on our behalf and are required to keep it secure.

6. International Transfers

Where any service providers are located outside the UK, we ensure that appropriate safeguards are in place to protect personal data, such as approved contractual clauses.

7. Data Retention

We only keep personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements.

For example:

  • Enquiries: typically retained for up to 24 months
  • Website analytics data: retained according to the analytics provider’s settings

8. Your Data Protection Rights

Under UK data protection law, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request erasure of your data
  • Restrict processing of your data
  • Object to processing based on legitimate interests
  • Request transfer of your data (data portability)
  • Withdraw consent where processing relies on consent

To exercise these rights, please contact us using the details above.

9. Cookies

Our website may use cookies and similar technologies to improve functionality and analyse usage.

You can control cookies through your browser settings. Where required, we will request your consent before placing non-essential cookies.

Further information is available in our Cookie Policy.

10. Data Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.

11. Complaints

If you have concerns about how we handle your personal data, please contact us first.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK regulator for data protection.

Website: https://ico.org.uk

12. Changes to This Privacy Notice

We may update this privacy notice from time to time. Any changes will be posted on this page and the “last updated” date will be revised.